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The express cooperating with our company includes USPS, DHL, etc.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are price-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all prices will be rounded up to the next full number.
If your order contains items that are printed or embedded materially different than your final design or on incorrect products, we will reproduce those incorrect pieces for you or issue full or partially refund according to your request. If for any reason we try and are unable to reprint or embroider those pieces correctly, we will refund you those pieces. You'll be issued a refund within 3-7 business days.
Since your personalized items are one-of-a-kind and made just for you, customization fee per item is included in your purchase. If you would like to cancel your order, please send us an email with your order number and the reason of the cancellation, and we will retrieve it back if the order has not been put into production.But please note that once your order has been submitted we will immediately begin production on the personalized items. If you would like to cancel your purchase which has been put into production, your order is subject to a $15 restocking fee per item.
All refunds will be credited for the original amount paid, subtract shipping fees, discounts on personalized items, except in the case of an incorrect shipment. Once your return has been processed, you will receive a confirmation email; please note that it may take an Additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
Be assured that we are working diligently to ship out your orders and personally respond to your particular requests. Please be patient. We will email you as soon as possible if we can't immediately complete your request. The best way to reach us with any questions or concerns is by email at Support@kxkshop.com.
There are ongoing logistical delays due to the COVID-19 pandemic.
It takes us one day to two weeks to complete your order or notify you of missing products from your request.
In most cases, we ship your order asap and backorder out-of-stock products at no additional shipping costs to you. Our web-shop does not show live, available inventory.
If you prefer advance notice on possible delays regarding your order, or prefer to not pay for your order upfront, please request a ‘Quote’ instead.
For urgent orders, please pay for your order and include a message — located in the shipping address section — that explains your urgency or request for expedited shipping. We will try our best to accommodate your request.
Proceed with payment for quicker service.
You will receive an email with a tracking number as soon as your order is on the way to you.
Its classic full-button design features the name and number You Custom, leaving no doubt you'll have a unique look with this jersey!
Features:
1. Material: 100% Polyester
2. Jersey with printed name and numbers, or pay a little extra, you can have it with stitched tackle twill name & number
3. Moisture-wicking fabric has spongy handle, good draping property and elasticity as well as good dimensional stability and wrinkle-resistance
4. Breathable & Quick-Drying
5. Athletic Cut & Exquisite stitching not easy to fall off
6. Rounded droptail hem
7. Full-button front
8. Tagless Collar offers clean comfort
9. Machine wash, Do Not Tumble Dry
10. Imported
11. Non-alcoholic Available For Wiping or Washing
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (about 10 working days), the time it takes us to process your return once we receive it (3 to 5 working days), and the time it takes your bank to process our refund request (5 to 10 working days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Stitches, also known as embroidery, involve sewing the design or logo onto the jersey using a needle and thread. This method creates a textured, raised effect on the jersey, with the design appearing as if it is woven into the fabric. Stitches are typically more durable than printing and can withstand multiple washes without fading or peeling. Printing involves applying the design or logo onto the jersey using ink or pigment. This method creates a flat, smooth effect on the jersey, with the design appearing as if it is printed onto the surface of the fabric. Printing can produce more intricate designs with a wider range of colors.
Begin by thanking the customer for bringing the issue to your attention , it's our frustration or inconvenience.
We will take responsibility for the problem and apologize for any inconvenience it has caused the customer.
If the font or logo of the product is wrong or unreadable, please
Contact Us as soon as possible, and we will help you process your order in time. You can find our contact details.
We have added a
Size Chart to the product details page, you can compare it with the
Size Chart when you make your next purchase.
If you have any questions, you can find our contact information in contact us, thank you for your trust and support.
Generally, our average shipping time is about 10 business days. If your order needs to be expedited, you can choose Expedited Shipping rate when you pay.To know more about our shipping policy, please Click Me Here.
Generally, the goods you receive are strictly screened and there will be no problems. If the product you received has any quality problems or does not match the description, please Contact Us as soon as possible, and we will follow up in time and assist you to solve the problem.
Stitches, also known as embroidery, The letters of this jersey will not fall off after washing. If you have selected a printed jersey. When you are washing, you can choose the gentle mode, and the letters will not fall off in this case.
Personalized customized jersey refers to the specific needs of customers, starting from style, design, color, pattern, etc., tailor-made for customers, specially customized football uniforms, basketball uniforms, baseball uniforms, and other clothing with a personal exclusive style. It is a service mode that is different from assembly line mass prsoduction.
Learn about the specific process of placing an order from here
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